This is an English translation of the Vietnamese privacy policy of digotech.vn.
Thank you for visiting the website digotech.vn, operated by Digotech Software Company Limited. We respect and are committed to keeping your private information confidential. Please read the privacy policy below to better understand the commitments we make to respect and protect the rights and interests of visitors.
This privacy policy explains how we receive, use and (in certain cases) disclose your personal information.
The policy also explains the steps we take to keep customers’ personal information secure.
Finally, this privacy policy explains your right to choose with respect to the collection, use and disclosure of your personal information.
Protecting personal data and earning your trust are very important to us. Therefore, we will use your name and other information relating to you in accordance with the content of this privacy policy. We collect only the information necessary in connection with purchase and sale transactions. We will retain customer information for the period prescribed by law or for a particular purpose.
1. Collection of personal information:
We collect user information such as: full name, email, phone number and address. This information is mandatory when you order website design services, and only successful transactions are stored by us, for use in confirming information with customers.
Customer information is collected for purposes relating to matters such as:
– Customer support: purchasing and payment.
– Providing product information, services and support at the customer’s request.
– Sending notifications about our latest programs and services.
– Resolving issues that arise when purchasing services.
2. Scope of use of information:
The information collected will be used for the purpose of providing services to customers promptly and will be known only to us.
* Where required by law: The Company is responsible for cooperating in providing members’ personal information when so requested by judicial authorities, including the People’s Procuracy, the courts and police investigation agencies, in connection with any violation of law by a customer. Apart from this, no one has the right to infringe upon members’ personal information.
3. Information retention period:
Members’ personal data will be stored until a request for its cancellation is made. In all other cases, members’ personal information will be kept confidential on Digotech’s servers. If a customer wishes to have it deleted earlier, please contact us by email: contact.digotech@gmail.com
4. Persons or organizations that may have access to the information:
Only the company’s leadership, managers and employees who work directly with customers have access to customer information.
Partners that have signed contracts to perform part of the services provided by DIGOTECH SOFTWARE COMPANY LIMITED. These partners will receive information as agreed in the contract (part or all of the information, depending on the terms of the contract) in order to support users in using the services provided by the Company.
Shipping carriers will be provided with the information needed for the delivery and receipt of goods, such as name, address and phone number.
Business transfer (if any): in the event of a merger or consolidation, in whole or in part, with another company, the buyer will have the right to access the information stored and maintained by us, including personal information.
Legal requirements: We may disclose personal information if required by law and such disclosure is reasonably necessary to comply with legal processes.
5. Address of the entity collecting the information:
– DIGOTECH SOFTWARE COMPANY LIMITED
– Address: No. 30e, Lane 649/77 Linh Nam, Linh Nam Ward, Hoang Mai, Hanoi
– Phone number: 0337991628
– Email: contact.digotech@gmail.com
6. How Digotech and customers stay in contact:
Users may contact us by email at: contact.digotech@gmail.com and by phone at: 0337991628 to inquire about the collection or processing of information relating to them.
If you have questions, wish to decline receiving advertising, or have complaints, please send your questions to the address: No. 30e, Lane 649/77 Linh Nam, Linh Nam Ward, Hoang Mai, Hanoi
Or contact us by email: contact.digotech@gmail.com
Phone number: 0337991628
Feedback and complaints will be handled within no more than 15 days from the date the feedback or complaint is submitted.
7. Methods and tools for editing personal data:
If you wish to have personal data that we have collected edited or deleted, please contact us by email: contact.digotech@gmail.com.
8. Security:
We have appropriate technical and security measures in place to prevent unauthorized or unlawful access to, or loss, destruction of or damage to, your information.
To keep your data and information secure, such as your full name, phone number, email and address, communications between your computer and Digotech’s servers are encrypted using the Secure Socket Layer protocol. The databases collected and stored on Digotech’s servers are protected against access.
We advise that you should not share details of your payment with anyone by email; we are not responsible for any losses you may incur in exchanging your information over the internet or by email.
You must under no circumstances use any program, tool or other means to interfere with the system or alter the data structure.
Distributing, disseminating or encouraging any activity aimed at interfering with, sabotaging or intruding into the data of the website system is strictly prohibited. Any violation will result in the forfeiture of all rights and benefits and in prosecution under the law if necessary.
All transaction information will be kept confidential; however, where required by law enforcement authorities, we will be obliged to provide this information to those authorities.
The terms, conditions and content of this website are governed by the laws of Vietnam, and the competent courts of Vietnam have the authority to review them.
This privacy policy may be changed to suit actual circumstances. Changes will be communicated to you on Digotech’s website.
9. Mechanism for receiving and resolving consumer complaints about personal information being used for purposes other than, or beyond the scope of, those notified:
At Digotech, protecting your personal information is very important. You are assured that the information you provide to us will be kept confidential, and we undertake not to share, sell or rent your personal information to any other person.
Digotech undertakes to use your information only in the following cases:
– Improving the quality of services for customers
– Resolving disputes and complaints
– When required by law enforcement authorities.
Digotech understands that your interest in the protection of your personal information is also our responsibility. Therefore, for any questions or feedback regarding Digotech’s privacy policy, as well as regarding personal information being used for purposes other than, or beyond the scope of, those notified, please contact us via our hotline 0337991628 or by email: contact.digotech@gmail.com so that we can handle the matter and work directly with you.